Privacy Policy – Shamilance

Effective Since 2022
At Shamilance – Work Together, Earn Together, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data of our users in Bangladesh and beyond. By using our platform, you agree to the practices described here.

1. Information We Collect
We collect information in the following ways:

a. Information You Provide Directly:
Account registration details (name, email, phone number)
KYC documents (if submitted)
Payment and transaction information
Support tickets or inquiries you submit

b. Information Collected Automatically:
Device information (IP address, browser type, operating system)
Activity on our website, such as tasks completed, clicks, and pages visited

c. Information from Third-Party Services:
Payment gateways like bKash, Nagad, Bank Transfer, Binance may share transaction-related information to process your deposits and withdrawals

2. How We Use Your Data
We use your information to:
Provide and manage your account and dashboard features
Process deposits, withdrawals, and transactions securely
Improve platform functionality and user experience
Send notifications, updates, and promotional offers (if opted-in)
Detect and prevent fraud or unauthorized activity

3. Sharing Your Information
We do not sell or rent your personal information. We may share limited data with:
Payment processors to handle transactions
Legal authorities if required by law
Third-party service providers who help us operate the platform

4. Your Rights
You have the right to:
Access and update your personal information
Request deletion of your account and data
Opt-out of promotional communications
Submit KYC and withdraw funds securely

5. Security of Your Data
Shamilance uses advanced security measures, including:
SSL encryption for data transmission
Two-factor authentication (2FA) for accounts
Restricted access to personal information
Regular monitoring to detect and prevent breaches

6. Limitation of Liability
While we strive to
maintain a safe and secure platform, Shamilance is not liable for:
Errors or inaccuracies in task data
Temporary downtime or maintenance of the website
Unauthorized access due to external factors
Losses due to viruses or malware from external sources

7. Support
If you have questions or concerns about your privacy or data, you can contact our support team anytime:
Email: shamilance@gmail.com
WhatsApp: +8801503512000

8. Updates to This Policy
We may update this Privacy Policy from time to time. Users will be notified via email or website announcements of any major changes.